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Insert the USB stick into the USB port of the Base Unit.

You can have multiple firmware files for multiple device types on the same stick.

Format your USB stick with the following settings shown in the screenshot.

Updating the firmware manually using a USB stick

ClickShare Base Unit reboots automatically and the Base Unit software is updated.

Progress can be seen on the meeting room display.

Updating the software to the Base Unit takes several minutes.

Browse the file with the new firmware and click Open to start the upload.

To upload a firmware version, click on Upload firmware.

Go to Support & Updates > Firmware Update.

See for information on how to connect to the ClickShare Configurator. Updating the firmware manually through ClickShare Base Unit WebUI See for information on how to configure auto update on yourClickShare Base Unit. If automatic firmware updates setting is enabled (by default enabled) in your ClickShare Base Unit WebUI and your Base Unit is connected to the network, the system will automatically detect firmware updates and install them for you. Automatic firmware updates through ClickShare Base Unit WebUI See the XMS Edge user manual for information "ClickShare Base Unit firmware update using XMS (Virtual) Edge". More information on the use of XMS Cloud can be found in. See for information on "ClickShare Base Unit firmware update using XMS Cloud". A good overview of the differences between these systems (and the obsolete CMGS) can be found here:

For more information on XMS, please refer to the information pages for XMS Edge, XMS virtual Edge and XMS Cloud. For the CX Base Units, we recommend following the steps laid out hereīarco recommends the use of the XMS (Cloud) Management Platform to perform firmware updates for large numbers of ClickShare Base Units across one or multiple sites. The tutorial video explaining how to update the firmware on your CS, CSE Base Units can be found below.

Manually upload the Firmware on the ClickShare Web Configuration page.

Enjoy automatic updates by connecting your ClickShare Base Unit to the network.

Schedule your update using XMS Cloud or XMS (Virtual) Edge.

The following methods exist for updating your ClickSare Base Unit: Installing these updates on the Base Unit is simple and straightforward – and can even be done remotely. This article applies to the following products:īarco regularly releases firmware updates for its ClickShare system, making it even more powerful.